Unregistered Opal card holders. If your Opal card is unregistere complete our online form to submit your feedback or enquiry. If you are a registered Opal card holder, to your Opal account and select the Opal account enquiries tab to contact us. Please make sure you provide your contact details so that we can contact you. Visit a Transport Customer Service Centre to get help with planning a trip, getting an Opal card , topping up and other transport enquiries.
How to contact Opal customer care? What is an opal card? How do I respond to my Opal card?
Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on Social Media. Browse information about Opal cards. Report your lost or stolen Opal card to freeze and protect the balance. There are a number of ways to get an Opal card , depending on the card you need.
Frequently Asked Questions. Contactless is a quick and easy way to pay for your trip on public transport on the Opal network. Find out more about Opal. If you have an American Express, Mastercard or Visa credit or debit card or a linked device, you can use it to pay for your travel by tapping on and tapping off at Opal readers.
In the meantime, you can use an Adult Opal card or tap on and tap off with a credit card , debit card or linked device to make a contactless payment for an Adult Opal fare.